Privacy Policy

Privacy Policy Statement
This is the web site of the Chicago Symphony Orchestra Association. The primary purpose of our web site is selling merchandise related to the Chicago Symphony Orchestra and musical community, not to gather personal information. We do, however, gather some information that is described below. The information we collect is used to improve the content of our webpage, to notify consumers about updates to our web site, and to contact consumers for marketing purposes.

Information Gathered
For each visitor to our webpage, our web server automatically recognizes the consumer's domain name. We collect the domain name of visitors to our web site, the email addresses of those who provide it to us or who communicate with us via email, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

A cookie is a small text file that is created in the computer's hard drive that gives that user a unique, random ID. This ID enables the website to readily recognize each visitor on a subsequent visit to the site. For example, a cookie may indicate the preferences selected by a visitor on a prior visit and facilitate more efficient browsing on subsequent visits. We use cookies to store visitor preferences; record session information, such as items that consumers add to their shopping cart; provide security and session stability; allow for social media integration; adjust screen resolution for mobile devices; collect anonymous statistical data on what pages users access or visit; and provide users with a dynamic multimedia experience.

Use of Information
If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us email at the address below or by calling us at The Symphony Store telephone number. With respect to Ad Servers: We do not partner with nor have special relationships with any ad server companies.

Option to Restrict Use of Information
If you do not want to receive email from us in the future, please let us know by sending us email at [email protected] We do not share or trade our email lists with other organizations, although emails we send may occasionally incorporate information about partner organizations and community events.

Changes to the Use of Information
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by sending us email at [email protected], or by calling us 312-294-3345.

Customer Review
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them. Consumers can access this information by sending us email at [email protected] or calling us at 312-294-3345. Consumers may also submit corrections to stored information via the same contact methods.

When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server for the transfer of data. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the below addresses or phone number.

Contact Information 
Our postal address is:

The Symphony Store
220 S. Michigan Avenue
Chicago, IL, 60604

We can be reached by phone at 312-294-3345.